Hazel Lappin

Client Experience Manager

A seasoned Client Experience Manager with over a decade of experience in the hairdressing industry. Originally from Scotland, she made the move to London in 2019, driven by a desire to advance her career and explore new opportunities and join the team at STIL.

Throughout her extensive tenure in the industry, Hazel has cultivated a wealth of experience across all facets of front-of-house management. Her expertise and dedication have led her to assume the prestigious role of Client Experience Manager at STIL.

Hazel’s remarkable blend of a calm, personable demeanor and outstanding organizational skills has earned her widespread acclaim among STIL’s clientele. She excels in fostering positive client relationships and ensuring that each visit to STIL is met with a seamless and enjoyable experience.

With a passion for excellence and a commitment to superior customer service, Hazel Lappin continues to make a significant impact as a Client Experience Manager, leaving an indelible mark on the success of STIL and the satisfaction of its valued clients.